Last updated: November 7, 2025

Solify Socks operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Solify Socks is powered by SquareSpace, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including payment details such as credit card or debit card numbers.

• Account information including username, password, and preferences.

• Transaction information including items you view, add to your cart, purchase, return, or exchange.

• Communications with us including customer support inquiries.

• Device information such as browser, IP address, and identifiers.

• Usage information such as how you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from:

• Directly from you (e.g., creating an account, making a purchase).

• Automatically via cookies and tracking technologies.

• From service providers who support our business.

• From business partners or third parties.

How We Use Your Personal Information

• Provide, tailor, and improve the Services.

• Marketing and advertising, including personalized offers.

• Security and fraud prevention.

• Customer communication and support.

• Compliance with legal obligations.

How We Disclose Personal Information

We may share your personal information with:

• SquareSpace (our ecommerce provider).

• Vendors and service providers (payment processors, fulfillment, analytics).

• Business and marketing partners (for targeted ads and promotions).

• Affiliates or within our corporate group.

• As required by law or in connection with a business transaction.

Relationship with SquareSpace

The Services are hosted by SquareSpace. Information you submit is shared with SquareSpace and may be processed outside your country of residence. SquareSpace may also process data for enhanced services (such as analytics across multiple merchants). To learn more, see the SquareSpace Consumer Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Services, remember your preferences, analyze traffic, and personalize content and ads. By continuing to use the Services, you consent to our use of cookies. You may disable cookies in your browser, but some features may not work properly.

Retention of Your Information

We retain personal information as long as needed to provide Services and comply with obligations. For example, we generally retain order information for seven (7) years for tax and accounting purposes, unless required longer by law.

Third-Party Analytics and Advertising

We use analytics and advertising services such as Google Analytics, Meta Pixel, TikTok Pixel, and email marketing platforms to understand customer behavior and deliver personalized ads. These providers may collect information about your online activity over time and across different sites.

You can opt out at:

• Google Analytics Opt-Out

• Network Advertising Initiative Opt-Out

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect information from children under 16.

Your Rights and Choices

Depending on where you live, you may have rights to:

• Access, delete, or correct your personal information.

• Request a copy or portability of your data.

• Opt out of the “sale” or “sharing” of your data for targeted advertising.

• Manage communication preferences.

You can exercise these rights by contacting us (see below).

EEA/UK Customers: We process your data under lawful bases including:

• Performance of a contract (e.g., order fulfillment).

• Consent.

• Compliance with legal obligations.

• Legitimate interests (marketing, fraud prevention), provided they are not overridden by your rights.

Security of Your Information

We take reasonable measures to secure your personal information, but no system is 100% secure. Please use secure channels when sharing sensitive information.

International Transfers

We may transfer personal information outside your country. For EU/UK customers, we rely on Standard Contractual Clauses or equivalent safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

Contact Us

If you have questions or wish to exercise your rights, please contact us at:

📧 hello@solifysocks.com

Last updated: November 7, 2025

Welcome to Solify Socks. These Terms & Conditions (“Terms”) govern your use of our website, products, and services (the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services or make purchases. By using the Services, you represent that you meet these requirements.

2. Orders and Payment

• All prices are listed in USD unless stated otherwise.

• Payment is required at checkout. We accept major credit/debit cards and other methods offered through SquareSpace’s secure payment system.

• We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or inventory errors.

3. Shipping and Delivery

• We ship orders to the address you provide at checkout. Please double-check your information before placing an order.

• Estimated delivery times are provided by carriers and are not guaranteed.

• Shipping fees, customs duties, or taxes may apply depending on your location.

4. Returns and Exchanges

As a small business, we are unable to accept returns or exchanges once an order has been placed.

However, if there is an error on our part—such as receiving a damaged product or an incorrect item—we will make it right. In these cases, we will either issue a refund or send a replacement at no extra cost to you.

If you receive a defective or incorrect item, please contact us within 7 days of delivery at hello@solifysocks.com with your order number and a photo of the issue.

5. Intellectual Property

All content on the Services (logos, images, text, product designs, etc.) is the property of Solify Socks LLC or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use our content without written permission.

6. Acceptable Use

You agree not to:

• Use the Services for unlawful or fraudulent purposes.

• Attempt to disrupt or harm our website, servers, or networks.

• Misrepresent your identity or act on behalf of another without authorization.

7. Disclaimer of Warranties

The Services and products are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the fullest extent permitted by law:

• Solify Socks LLC is not liable for indirect, incidental, or consequential damages arising from your use of the Services or products.

• Our total liability for any claim will not exceed the amount you paid for the product at issue.

9. Indemnification

You agree to indemnify and hold harmless Solify Socks LLC, its affiliates, and employees from any claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted here with an updated “Last updated” date. Continued use of the Services after changes means you accept the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

12. Contact Us

For questions about these Terms, please contact us at hello@solifysocks.com